| Phone number to dial | 800-331-0500 |
| Call-back available | YES |
| Call picked up by a real person | YES |
| Department youre calling | Customer Service & Business Accounts |
| Call center hours | Mon-Fri 8am-6pm EST |
| Best time to dial | 8:15am |
| Navigate phone maze to a human | Enter phone # or press 1, then 3, then 7, then 0, then 4, then 2, then 1 OR Press 0# each time it asks for your phone number |
| Average wait | |
| Current wait | 32 |
| Rank (among phone numbers) | 1 |
| Rank (overall) | 1 |
| Alternate methods | phone, email, facebook, web, twitter |
| Quality of communication | 37% |
| Quality of help | 83% |
| Customer votes | 48,679 |
| Information last updated | Fri Aug 21 2020 10:00:00 GMT+0000 (Coordinated Universal Time) |