| Phone number to dial | 800-266-2278 |
| Call-back available | YES |
| Call picked up by a real person | YES |
| Department youre calling | Customer Service |
| Call center hours | Mon-Sat, 7 AM to 9 PM |
| Best time to dial | 8:30am |
| Navigate phone maze to a human | Press 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2. |
| Average wait | |
| Current wait | 31 |
| Rank (among phone numbers) | 1 |
| Rank (overall) | 1 |
| Alternate methods | phone, chat, twitter, web |
| Quality of communication | 53% |
| Quality of help | 52% |
| Customer votes | 20,162 |
| Information last updated | Fri Aug 21 2020 08:00:00 GMT+0000 (Coordinated Universal Time) |